This time my mother-in-law wanted to know more about Lean 6 Sigma. Continuing in her favourite sport example, the Marathon:
- I informed her of the basics of statistics (no more than the coin toss…)
- I explained the bell curve and for whom it tolls
- I proposed the two best known methods of problem solving (I imagine which one her preference falls on but trying doesn’t hurt).
- in the remote case that she opts for DMAIC, I’ve drawn her attention to the Control phase.